Author Archives: chadwick

Junk Mail has a Purpose

In John Myers’ “Banishing junk mail saves energy, waste” article  highlights several groups advocating the elimination of “junk mail.”  Yes, advertising or direct mail can be annoying and much is discarded without much thought given to it. When consumers are … Continue reading

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Customer Care: The Slater Effect

The economic stress we have experienced the past few years has brought to the surface underlying tensions and suppressed emotions. In the customer-care realm, take Steven Slater the JetBlue flight attendant who was responding to one or more rude passengers … Continue reading

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Greater Moorhead Development Corp

Enter your blog post here…   Greater Moorhead Development Corp (GMDC) In the 1950s, a group of businessmen identified several economic development needs for the Moorhead area and formed the GMDC to attract business, light industry, and jobs to the … Continue reading

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The more things change, the more they stay the same

Enter your blog post here…   “Beyond the Big Box: Wal-Mart Thinks Smaller” (WSJ April 28, 2010). The more things change, the more they stay the same: As Wal-mart struggles to maintain their growth patterns with “innovative new formats” of … Continue reading

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Government vs Toyota

If it weren’t for the snow-laden landscape, one would think it was spring in Washington DC with the grilling of Toyota by the Senate committee investigating the company’s safety problems. It’s still unknown if Toyota’s problems were caused by “short-termism” … Continue reading

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